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ServiceNow Governance, Risk, and Compliance

ServiceNow Governance, Risk, and Compliance

Overview

What is ServiceNow Governance, Risk, and Compliance?

ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…

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Recent Reviews

Service now GRC review

8 out of 10
September 19, 2020
Incentivized
Being used in one of our departments to manage the GRC needs related to incident management of IT and non-IT applications and devices. SN …
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Great software for GRC

5 out of 10
September 17, 2020
Incentivized
As our company looked to assess and document our Internal Controls Environment and management, we looked to ServiceNow and other vendors …
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Popular Features

View all 5 features
  • Risk management (10)
    9.0
    90%
  • Common repository of GRC items (10)
    8.6
    86%
  • GRC policy management (10)
    8.4
    84%
  • Integration with Corporate Performance Management (CPM) systems (10)
    7.6
    76%
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Pricing

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N/A
Unavailable

What is ServiceNow Governance, Risk, and Compliance?

ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

ALL-IN-ONE SERVICENOW CAM DEMO - Continuous Authorization & Monitoring | Governance, Risk & Complian

YouTube
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Features

Governance, Risk & Compliance

The goal of IT governance is ultimately to ensure that the processes governing evaluation, selection, prioritization, and funding of competing IT investments are driven by the overall business

8.5
Avg 7.6
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Product Details

What is ServiceNow Governance, Risk, and Compliance?

ServiceNow Governance, Risk, and Compliance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard, Professional, and Enterprise editions, the latter two supporting GRC and internal auditing processes.

Reviewers rate Risk management highest, with a score of 9.

The most common users of ServiceNow Governance, Risk, and Compliance are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(50)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend requesting a demo from the ServiceNow team to explore the software's offerings and make business operations smoother. They also suggest implementing GRC modules to improve key performance indicators. Additionally, users emphasize the importance of defining operational processes and roles for different users before granting them access to ServiceNow in order to ensure smooth access management within the platform. Taking these recommendations into consideration can greatly enhance the effectiveness and efficiency of using ServiceNow for business operations.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using it for analyzing and reporting the portfolio for our organization in terms of risk and mapping with the standard compliances.
  • Effective and easy reporting
  • Keeps a track of the data
  • Very secure
  • Integration is a bit ambiguous
  • Interface could be more intuitive
  • Times out randomly
GRC is a great tool for Compliance and prevent from threats. SN GRC service management is equally effective at automating processes and workflows to keep our organization compliant with the expanding restrictions and regulations intended to keep businesses and our customers safe from expanding threats. This technology helps our organization ensure governance risk.
  • Risk management
  • Audit management
  • Policy and compliance management
Governance, Risk & Compliance (4)
85%
8.5
Common repository of GRC items
100%
10.0
Risk management
100%
10.0
Integration with Corporate Performance Management (CPM) systems
60%
6.0
GRC policy management
80%
8.0
  • Improved compliance & risk management
  • Enhance decision making
  • Streamlined workflows
ServiceNow provides more features right out of the box than competing GRC platforms, has better pricing model that other alternative products I have used. Even though ServiceNow interface is not so user friendly, it does a great job with recording all the data we need for our organization. Whereas other similar products I have used, do the other way around, they are easier for users to understand but cant handle everything we needed for the business governance, risk, and compliance.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This is a tool that's being used by the entire company. It has helped the entire company understand and have knowledge about incidents, problems, as well as other stuff that is happening in the different areas of the company. All in a single web interface, easy to use and for all users.
  • Integrate teams of your company. Ticket information is spread quickly
  • Web interface is quick and has all the information needed. You define it
  • You have free and paid user options.
  • You need to have a ServiceNow partner to work with you
  • The free option for users doesn't require payment, but depends on the partners.
Well suited for companies that already know the benefits of joining different areas in a single view. If you have this knowledge, you'll benefit as quickly as you want. But, if you don't have experience with this, I do recommend that you begin with a smaller tool, then integrate the areas, and after that, you could decide if ServiceNow is the right tool for you.
Governance, Risk & Compliance (5)
80%
8.0
Common repository of GRC items
100%
10.0
Risk management
60%
6.0
Integration with Corporate Performance Management (CPM) systems
70%
7.0
GRC policy management
80%
8.0
Incident management
90%
9.0
  • Everyone knows what's happening. No excuses.
  • Quick to connect people, to vote for a change to be applied, for example.
  • Lots of information in the technician interface.
TraceGP is a project management tool that was customized to work with ITIL. But, nothing ITIL-like. And as we needed a tool that was really "compatible" with ITIL, we discovered in ServiceNow a real tool that could help us. We can now do things like, for example, find an incident that was related to a specific problem.
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